Remote Research: Real Users, Real Time, Real Research
Nate Bolt, Tony Tulathimutte
Just Enough Research
Ericka Hall
The User Experience Team of One A Research and Design Survival Guide
Leah Buley
The User’s Journey
Donna Lichaw
Build Better Products
Laura Klein
Eye Tracking the User Experience
Aga Bojko
Mental Models
Indi Young
Designing with Data: Improving the User Experience with A/B Testing
Rochelle King, Elizabeth F. Churchill, Caitlin Tan
Research for Designers: A Guide to Methods and Practice
Gjoko Muratovski
Think Like a UX Researcher: How to Observe Users, Influence Design, and Shape Business Strategy
David Travis y Philip Hodson
Product Research Rules
Aras Bilgen, C. Todd Lombardo, Michael Connors
The coding manual for qualitative Research
Jonny Saldaña
Shane, the lone ethnographer
Shane, the lone ethnographer
Sally Campbell Galman
The Good, the Bad, and the Data
Sally Campbell Galman
Making sense of qualitative data
Amanda Coffey
A Pocket Guide to International User Research
The Handbook of Global User Research
Interviewing Users
A Pocket Guide to Interviewing for Research
The Field Study Handbook
Good Services: How to Design Services that Work
Louise Downe
An Introduction to Service Design: Designing the Invisible
Lara Penin